Reference

Open with clearer privacy terms

Q: How can I ask for a copy of my account data?

Send your request to privacy@mpokapten.club or use Account > Profile > Security > Privacy Request. We will confirm your identity first, then prepare the account data we can provide under applicable local law.

Q: Who should I contact about privacy after support hours?

You can email privacy@mpokapten.club at any time with your registered mobile number and request type. Our privacy queue is handled during 09:00-01:00 WIB, and we reply after identity checks are complete.

Your DANA, OVO, GoPay, QRIS, device, and account details sit under one Privacy Policy, so you can open an account with clear data expectations before reaching Andar Bahar…

Account data explainedDANA OVO GoPay QRISCookie choicesSupport 09:00-01:00 WIB

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Explore how your data is handled

mpokapten Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy explains what we collect when you create an account, verify access, contact support, or use local payment rails. We may process your name, mobile number, email, login time, IP range, device type, wallet reference, and game-session records for account operation, fraud checks, and

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service messages. Payment partners such as DANA, OVO, GoPay, and QRIS return transaction status and reference codes; we do not ask for your wallet PIN inside our account form. Where access or eligibility is mentioned, it depends on local law and is available only where local
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law permits. We keep privacy requests tied to your account step, so our team can check identity before changing, exporting, or deleting data.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Check privacy help before joining

Privacy questions should reach the team that can see your account record without exposing it in public chat.

ACCOUNT CARE

Browse mpokapten privacy controls

A useful Privacy Policy should match how the account actually works. We connect privacy controls to sign-in checks, cookies, payment records, support logs, and game-session data, rather than treating them as separate…

Data we collect

When you open an account, we collect contact details, login records, device signals, and session activity. Game names such as Aviator or Rocket Crash may appear in logs only to support account history and dispute checks.

Cookie use

Cookies remember your language, device session, and security status, so you do not repeat the same checks on every page. You can clear them in your browser, then sign in again to rebuild session data.

Payment privacy

DANA, OVO, GoPay, and QRIS records are stored as status, amount, time, and reference codes. We use those details to match wallet activity to your account and to answer payment privacy questions.

Account security

Security checks may include password events, login time, device type, and IP range. If a new phone appears on your account, we may ask for extra confirmation before editing personal data.

Retention timing

We keep account and payment records only as long as needed for account operation, legal duties, dispute handling, and security checks. When data is no longer needed, we delete or anonymise it in scheduled cycles.

Your choices

You can ask to access, correct, export, or delete personal data where local law allows. Start from Profile > Security > Privacy Request or email us, and we will explain any account checks needed.

Explore common privacy questions

These answers focus only on privacy for your account, wallet records, cookies, device checks, and support messages. If you ask about a payment, include whether it used DANA, OVO, GoPay, or QRIS so we can find the matching reference. If your question relates to eligibility, our answer will also depend on local law and whether access is permitted in your location.

We collect the details needed to create and protect your account, such as mobile number, email, login time, device type, and security events. Payment references may be added when you use DANA, OVO, GoPay, or QRIS.

No. We receive payment status, reference codes, time, and related account matching details from the payment flow. Your wallet PIN stays with the wallet provider and should never be sent through chat or email.

Send your request to [email protected] or use Account > Profile > Security > Privacy Request. We will confirm your identity first, then prepare the account data we can provide under applicable local law.

Yes, you can request a correction after signing in. We may ask for a recent login check or payment reference so the change is linked to the correct account and not a third-party request.

Cookies help remember your session, language choice, and security status across pages. If you clear cookies from your browser settings, you may need to sign in again and repeat some account checks.

We keep records for account operation, security checks, dispute handling, and legal duties. When a record is no longer needed for those purposes, we delete it or remove details that identify you.

You can email [email protected] at any time with your registered mobile number and request type. Our privacy queue is handled during 09:00-01:00 WIB, and we reply after identity checks are complete.

Open with clearer privacy terms

Check privacy help before joining

Browse mpokapten privacy controls

Data we collect

Cookie use

Payment privacy

Account security

Retention timing

Your choices

Explore common privacy questions

01 What personal data does mpokapten collect when I open an account?

02 Does mpokapten store my DANA, OVO, GoPay, or QRIS PIN?

03 How can I ask for a copy of my account data?

04 Can I correct my mobile number or email address?

05 Why does the site use cookies on my device?

06 How long do you keep payment and account records?

07 Who should I contact about privacy after support hours?

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